Production Time
Each portrait is hand-painted individually.
Estimated production time:
- Single Pet Portrait: 5–7 business days
- Two Pet Portrait: 7–10 business days
- Multi-Pet Portrait: 10–14 business days
Production time may vary depending on order volume.
Shipping Time
Estimated shipping times:
United States
5-10 business days
Actual delivery times may vary due to customs, weather conditions, or carrier delays.
Tracking Information
Once your order ships, tracking information will be provided via email.
Lost or Damaged Packages
If your package arrives damaged or appears lost during transit, please contact us and we will assist you in resolving the issue.