Custom Artwork Policy
Because every Everpaw portrait is made specifically for you, custom orders cannot be returned or exchanged.
Order Cancellation
Orders may be canceled for a full refund before production begins.
Once painting has started, cancellations and refunds are generally unavailable.
If There Is a Problem
Customer satisfaction is important to us.
If you experience an issue with your order, please contact us within 7 days of receiving your artwork. We will work with you to find a fair solution whenever possible.